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Mission Critical Systems Operations is a 24x7 monitoring, management, and support service offered by Munch Corporation to satisfy the real world needs of our customers.
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MCSysOps - Mission Critical Systems Operations
- Provide 24x7 system monitoring and support to your technical staff and end users
- Tracking and reporting of incidence/resolution activity and metrics
- Problem management including root cause analysis and remediation management
- Change approval process to ensure proper planning, approval, testing and followup for implementations, enhancements and modifications to the current environment
- Asset management - hardware assignment, software license compliance, and change tracking
- Dynamic and customized self-service knowledge base for technicians and end users
Current customers may click here to enter MCSysOps portal
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